Guest Satisfaction at Commercial Hospitality Training Facilities in South Africa

Hospitality training facilities are the laboratories in which students are exposed to experiential learning in real environments. These establishments aim to produce employable graduates and generate revenue to ensure financial sustainability. Despite the importance of service excellence in hospital...

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Bibliographic Details
Main Authors: Gerald Hamadziripi, Tracy Daniels
Format: Article
Language:English
Published: AfricaJournals 2023-12-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_4_12_5se_1683-1692.pdf