Patients and families as partners in safety, quality, and experiences of care
This case examines the highlights of Vidant Health’s journey to a more intentional focus on patient experience. Organizational inconsistencies lead to a focused long term plan putting a culture of patient centeredness at the core of Vidant’s efforts. The results show a clear and measured improvement...
| Main Authors: | , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
The Beryl Institute
2014-04-01
|
| Series: | Patient Experience Journal |
| Subjects: | |
| Online Access: | https://pxjournal.org/journal/vol1/iss1/8 |