An Online Reputation Analysis of the Tourism Industry in Marbella: A Preliminary Study on Open Innovation

This research analyzed the online reputation of Marbella as a tourist destination and the profiles of the reviewers according to sociodemographic characteristics. A correlational, quantitative research technique was used in this study based on the manual extraction of more than 4000 reviews generate...

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Bibliographic Details
Main Authors: María Jesús Carrasco-Santos, Antonio Manuel Ciruela-Lorenzo, Juan Gabriel Méndez Pavón, Carmen Cristófol Rodríguez
Format: Article
Language:English
Published: Elsevier 2021-04-01
Series:Journal of Open Innovation: Technology, Market and Complexity
Subjects:
Online Access:https://www.mdpi.com/2199-8531/7/2/111