ITIL Framework 3: Analysis of Management Information Technology Services at XYZ Hospital in Semarang

This study aims to analyze the management of information technology services using the ITIL V3 Framework at XYZ Hospital Semarang. Data were obtained through interviews and questionnaires. Respondents in this study were employees in a section that explicitly manages SIMRS XYZ and SIMRS XYZ users at...

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Bibliographic Details
Main Authors: Vivi Widya Larasati, Sri Murtini, Rani Raharjanti, Marliyati Marliyati
Format: Article
Language:English
Published: cita konsultindo 2023-03-01
Series:Asian Journal of Management, Entrepreneurship and Social Science
Subjects:
Online Access:http://ajmesc.com/index.php/ajmesc/article/view/345