The effect of the customer's perception of the shopping center and the individual image on their loyalty and their contribution to the role of environmental moderation (Case study: HyperStar chain customers in Tehran province)

Long-term relationships with customers in different sectors, especially in the retail industry, have been accepted as a principle for profitability. Due to the growing importance of the customer and its emergence as the most important competitive advantage, it is imperative that businesses, includin...

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Bibliographic Details
Main Authors: melika sadat shirazi, mostafa ghazizadeh
Format: Article
Language:fas
Published: University of Kurdistan 2018-08-01
Series:مطالعات رفتار مصرف کننده.
Subjects:
Online Access:http://cbs.uok.ac.ir/article_60892_b27bdf82b4dcf10dc6fd4aa9a78e2732.pdf