Quality function deployment (QFD) in the initial stages of the development of a car odorizer
This paper presents an application of QFD (Quality Function Deployment), whose objective was to identify and translate into quality requirements, the demands of users of a car air freshener. The development is presented and discussed from market research to planning of quality improvement. The metho...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidade Federal de Santa Catarina
2012-06-01
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| Series: | Revista Produção Online |
| Subjects: | |
| Online Access: | http://producaoonline.org.br/rpo/article/view/848 |