Quality function deployment (QFD) in the initial stages of the development of a car odorizer

Quality function deployment (QFD) in the initial stages of the development of a car odorizer

This paper presents an application of QFD (Quality Function Deployment), whose objective was to identify and translate into quality requirements, the demands of users of a car air freshener. The development is presented and discussed from market research to planning of quality improvement. The metho...

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Bibliographic Details
Main Authors:	Carlos Eduardo Appolo Unterleider, Miguel Afonso Sellitto
Format:	Article
Language:	English
Published:	Universidade Federal de Santa Catarina 2012-06-01
Series:	Revista Produção Online
Subjects:	Desenvolvimento de Produto. QFD. Desdobramento da Função Qualidade.
Online Access:	http://producaoonline.org.br/rpo/article/view/848

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