Identification and Classification of the Features of an Effective Website for Iranian Public Libraries based on the Kano Model Customer Satisfaction
The purpose of this study was to identify and classify the features of an effective website for Iranian public libraries based on the Kano model.This was an applied study and survey was used as the research methodology. The population of this study included 120 users of the public library randomly s...
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| Format: | Article |
| Language: | fas |
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Allameh Tabataba'i University Press
2019-06-01
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| Series: | بازیابی دانش و نظامهای معنایی |
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| Online Access: | https://jks.atu.ac.ir/article_10247_718f16c3f60ad856f8e6a1af72e9d6d8.pdf |