ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS

Conceptual issues of measuring the efficiency and effectiveness of digital marketing communications are considered. The interrelation between digital marketing communications tools and business goals, marketing and communication goals of an organization is studied. The classification of efficiency a...

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Main Authors: V. P. Semenov, A. G. Budrin, A. V. Soldatova
Format: Article
Language:English
Published: Saint Petersburg Electrotechnical University 2019-02-01
Series:Дискурс
Subjects:
Online Access:https://discourse.elpub.ru/jour/article/view/258
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author V. P. Semenov
A. G. Budrin
A. V. Soldatova
author_facet V. P. Semenov
A. G. Budrin
A. V. Soldatova
author_sort V. P. Semenov
collection DOAJ
description Conceptual issues of measuring the efficiency and effectiveness of digital marketing communications are considered. The interrelation between digital marketing communications tools and business goals, marketing and communication goals of an organization is studied. The classification of efficiency and effectiveness indicators of digital marketing communications depending on the stage of the consumer's decision-making process is shown. The procedure of data collection is explained and general rules of effectiveness and efficiency assessment of digital marketing communications are demonstrated. The procedure of factor analysis of costs and results obtained from the use of digital marketing communications is considered.
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spelling doaj.art-feca3a833cdc41659e26839c52d663442023-03-13T07:29:32ZengSaint Petersburg Electrotechnical UniversityДискурс2412-85622658-77772019-02-0151364310.32603/2412-8562-2019-5-1-36-43257ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONSV. P. Semenov0A. G. Budrin1A. V. Soldatova2Санкт-Петербургский государственный электротехнический университет «ЛЭТИ» им. В. И. Ульянова (Ленина)Санкт-Петербургский национальный исследовательский университет информационных технологий, механики и оптикиСанкт-Петербургский национальный исследовательский университет информационных технологий, механики и оптикиConceptual issues of measuring the efficiency and effectiveness of digital marketing communications are considered. The interrelation between digital marketing communications tools and business goals, marketing and communication goals of an organization is studied. The classification of efficiency and effectiveness indicators of digital marketing communications depending on the stage of the consumer's decision-making process is shown. The procedure of data collection is explained and general rules of effectiveness and efficiency assessment of digital marketing communications are demonstrated. The procedure of factor analysis of costs and results obtained from the use of digital marketing communications is considered.https://discourse.elpub.ru/jour/article/view/258digital маркетинговые коммуникациипоказатели эффективности и результативности digital маркетинговых коммуникацийзатраты и результаты на маркетинговую деятельностьфакторный анализ результатов применения digital маркетинговых коммуникаций
spellingShingle V. P. Semenov
A. G. Budrin
A. V. Soldatova
ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
Дискурс
digital маркетинговые коммуникации
показатели эффективности и результативности digital маркетинговых коммуникаций
затраты и результаты на маркетинговую деятельность
факторный анализ результатов применения digital маркетинговых коммуникаций
title ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
title_full ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
title_fullStr ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
title_full_unstemmed ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
title_short ASSESSMENT OF EFFICIENCY AND EFFECTIVENESS OF DIGITAL MARKETING COMMUNICATIONS
title_sort assessment of efficiency and effectiveness of digital marketing communications
topic digital маркетинговые коммуникации
показатели эффективности и результативности digital маркетинговых коммуникаций
затраты и результаты на маркетинговую деятельность
факторный анализ результатов применения digital маркетинговых коммуникаций
url https://discourse.elpub.ru/jour/article/view/258
work_keys_str_mv AT vpsemenov assessmentofefficiencyandeffectivenessofdigitalmarketingcommunications
AT agbudrin assessmentofefficiencyandeffectivenessofdigitalmarketingcommunications
AT avsoldatova assessmentofefficiencyandeffectivenessofdigitalmarketingcommunications