Chief Executive Officers’ Perceptions of Collective Organizational Engagement and Patient Experience in Acute Care Hospitals

The concept of employee engagement has garnered considerable attention in acute care hospitals because of the many positive benefits that research has found when clinicians are individually engaged. However, limited, if any, research has examined the effects of engaging all hospital employees (inclu...

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Bibliographic Details
Main Authors: Mary Lynn Lunn PhD, Andrea D Ellinger PhD, Kim F Nimon PhD, Jonathon RB Halbesleben PhD
Format: Article
Language:English
Published: SAGE Publishing 2021-08-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735211034027