Recommendation Agent Adoption: How Recommendation Presentation Influences Employees’ Perceptions, Behaviors, and Decision Quality

Recommendation Agent Adoption: How Recommendation Presentation Influences Employees’ Perceptions, Behaviors, and Decision Quality

The purpose of this paper is to report the results of a laboratory experiment that investigated how assortment planners’ perceptions, usage behavior, and decision quality are influenced by the way recommendations of an artificial intelligence (AI)-based recommendation agent (RA) are presen...

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Bibliographic Details
Main Authors: Émilie Bigras, Pierre-Majorique Léger, Sylvain Sénécal
Format: Article
Language:English
Published: MDPI AG 2019-10-01
Series:Applied Sciences
Subjects:
recommendation agent
artificial intelligence
decision-making
transparency
cognitive effort
perception
behavior
decision quality
eye tracking
Online Access:https://www.mdpi.com/2076-3417/9/20/4244

Internet

https://www.mdpi.com/2076-3417/9/20/4244

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