Telephone outreach by volunteer navigators: a theory-based evaluation of an intervention to improve access to appropriate primary care

Telephone outreach by volunteer navigators: a theory-based evaluation of an intervention to improve access to appropriate primary care

Abstract Background A pilot intervention in a participatory research programme in Québec, Canada, used telephone outreach by volunteer patient navigators to help unattached persons from deprived neighbourhoods attach successfully to a family doctor newly-assigned to them from a centralized waiting l...

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Bibliographic Details
Main Authors: Jeannie Haggerty, Mélanie-Ann Smithman, Christine Beaulieu, Mylaine Breton, Émilie Dionne, Virginia Lewis
Format: Article
Language:English
Published: BMC 2023-08-01
Series:BMC Primary Care
Subjects:
Canada
Action research
Access to primary health care
Patient-centered accessibility framework
Community health workers
Volunteer patient navigators
Online Access:https://doi.org/10.1186/s12875-023-02096-4

Internet

https://doi.org/10.1186/s12875-023-02096-4

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