AIRPORT CONCESSIONS IN BRAZIL AND ITS INFLUENCES ON SERVICE QUALITY: THE CASES OF BRASÍLIA AND SÃO PAULO – GUARULHOS AIRPORTS

Over the last decade, the Brazilian air market has tripled in size, a result of economic expansion and the spread of the air travel culture, among others. As far as airport infrastructures are concerned, during the mega-events era (2014 FIFA World Cup and the 2016 Summer Olympics), the airport manag...

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Bibliographic Details
Main Authors: Thiago Allis, Rafael Castro, Carla Fraga
Format: Article
Language:English
Published: Research Centre for Tourism, Sustainability and Well-being - CinTurs; University of Algarve 2017-12-01
Series:Journal of Spatial and Organizational Dynamics
Subjects:
Online Access:http://www.cieo.pt/journal/J_4_2017/article2.pdf