Investigating Challenges and Countermeasures in the Reverse Supply Chain of E-commerce Returns: Case Study of Jingdong Self-operated Mall
With the rapid development of e-commerce, online shopping has gradually become the mainstream method. At the same time, the return rate of commodities is also much higher than the traditional business model, and the reverse logistics problem of e-commerce has attracted much attention. This paper dis...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
EDP Sciences
2024-01-01
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| Series: | SHS Web of Conferences |
| Online Access: | https://www.shs-conferences.org/articles/shsconf/pdf/2024/01/shsconf_icdeba2023_03008.pdf |