Unresponsive customers : acquisition, retargeting and win-back

Thesis: M.B.A., Massachusetts Institute of Technology, Sloan School of Management, 2016. (Degree granted to Alan O. Ringvald).

Bibliographic Details
Main Authors: Ringvald, Alan O, Rodriguez Garcia, Abraham C
Other Authors: Duncan Simester.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2016
Subjects:
Online Access:http://hdl.handle.net/1721.1/104550