Scheduling rules to achieve lead-time targets in outpatient appointment systems
This paper considers how to schedule appointments for outpatients, for a clinic that is subject to appointment lead-time targets for both new and returning patients. We develop heuristic rules, which are the exact and relaxed appointment scheduling rules, to schedule each new patient appointment (on...
| Main Authors: | , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
Springer US
2017
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| Online Access: | http://hdl.handle.net/1721.1/107454 https://orcid.org/0000-0001-5966-6032 |