Mixed-Initiative Real-Time Topic Modeling & Visualization for Crisis Counseling

Mixed-Initiative Real-Time Topic Modeling & Visualization for Crisis Counseling

Text-based counseling and support systems have seen an increasing proliferation in the past decade. We present Fathom, a natural language interface to help crisis counselors on Crisis Text Line, a new 911-like crisis hotline that takes calls via text messaging rather than voice. Text messaging opens...

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Bibliographic Details
Main Authors: Filbin, Robert, Dinakar, Karthik, Chen, Jackie, Picard, Rosalind W.
Other Authors: Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Format: Article
Language:en_US
Published: Association for Computing Machinery (ACM) 2017
Online Access:http://hdl.handle.net/1721.1/110590
https://orcid.org/0000-0001-7482-0237
https://orcid.org/0000-0002-5661-0022

Internet

http://hdl.handle.net/1721.1/110590
https://orcid.org/0000-0001-7482-0237
https://orcid.org/0000-0002-5661-0022

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