What Difference Does a Robot Make? The Material Enactment of Distributed Coordination

What difference does robotic telepresence make to the coordination of complex, dynamic, and distributed knowledge work? We explored this question in a post-surgical intensive care unit where medical workers struggled to coordinate their work in the face of different assessments of their extremely si...

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Bibliographic Details
Main Authors: Beane, Matthew Ian, Orlikowski, Wanda J.
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2017
Online Access:http://hdl.handle.net/1721.1/110674