Crossfunctional coordination and control : influencing employee behavior and process outcomes through organization design in the airline industry

Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.

Bibliographic Details
Main Author: Gittell, Jody Hoffer
Other Authors: Thomas A. Kochan.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/11074