APA (7th ed.) Citation

Anderson, E. T., Simester, D., & Management, S. S. o. (2017). Reviews Without a Purchase: Low Ratings, Loyal Customers, and Deception. American Marketing Association.

Chicago Style (17th ed.) Citation

Anderson, Eric T., Duncan Simester, and Sloan School of Management. Reviews Without a Purchase: Low Ratings, Loyal Customers, and Deception. American Marketing Association, 2017.

MLA (9th ed.) Citation

Anderson, Eric T., et al. Reviews Without a Purchase: Low Ratings, Loyal Customers, and Deception. American Marketing Association, 2017.