A handbook-based methodology for redesigning business processes

This paper presents a structured methodology, based on the use of a Handbook of process models, for redesigning business processes. The methodology is illustrated using examples from the agri‐food supply chain domain. We discuss the strengths and weaknesses of this approach, and identify avenues for...

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Bibliographic Details
Main Authors: Klein, Mark, Petti, Claudio
Other Authors: Sloan School of Management
Format: Article
Language:en_US
Published: Wiley Blackwell 2018
Online Access:http://hdl.handle.net/1721.1/114533