Total quality management at AT&T

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1995.

Bibliographic Details
Main Author: McPherson, Aaron F. (Aaron Francis)
Other Authors: John Sterman.
Format: Thesis
Language:eng
Published: Massachusetts Institute of Technology 2005
Subjects:
Online Access:http://hdl.handle.net/1721.1/11525