Patron for a Day (PFAD): A Space Assessment

A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space usability issues as well.

Bibliographic Details
Main Authors: Hartman, Stephanie, Horowitz, Lisa R.
Format: Book chapter
Language:en_US
Published: ACRL 2018
Subjects:
Online Access:http://hdl.handle.net/1721.1/116513