Patron for a Day (PFAD): A Space Assessment

A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space usability issues as well.

Bibliographic Details
Main Authors: Hartman, Stephanie, Horowitz, Lisa R.
Format: Book chapter
Language:en_US
Published: ACRL 2018
Subjects:
Online Access:http://hdl.handle.net/1721.1/116513
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author Hartman, Stephanie
Horowitz, Lisa R.
author_facet Hartman, Stephanie
Horowitz, Lisa R.
author_sort Hartman, Stephanie
collection MIT
description A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space usability issues as well.
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institution Massachusetts Institute of Technology
language en_US
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spelling mit-1721.1/1165132024-02-29T17:05:23Z Patron for a Day (PFAD): A Space Assessment Hartman, Stephanie Horowitz, Lisa R. library assessment space assessment service assessment user experience A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space usability issues as well. 2018-06-22T12:56:36Z 2018-06-22T12:56:36Z 2017 Book chapter 9780838988664 http://hdl.handle.net/1721.1/116513 Hartman, Stephanie and Lisa R. Horowitz. “Patron for a Day: A Space Assessment,” Library Assessment Cookbook, ed. Aaron Dobbs. Chicago: ACRL, 2017, p. 135-136. en_US Attribution-NonCommercial 3.0 United States http://creativecommons.org/licenses/by-nc/3.0/us/ application/pdf ACRL
spellingShingle library assessment
space assessment
service assessment
user experience
Hartman, Stephanie
Horowitz, Lisa R.
Patron for a Day (PFAD): A Space Assessment
title Patron for a Day (PFAD): A Space Assessment
title_full Patron for a Day (PFAD): A Space Assessment
title_fullStr Patron for a Day (PFAD): A Space Assessment
title_full_unstemmed Patron for a Day (PFAD): A Space Assessment
title_short Patron for a Day (PFAD): A Space Assessment
title_sort patron for a day pfad a space assessment
topic library assessment
space assessment
service assessment
user experience
url http://hdl.handle.net/1721.1/116513
work_keys_str_mv AT hartmanstephanie patronforadaypfadaspaceassessment
AT horowitzlisar patronforadaypfadaspaceassessment