Patron for a Day (PFAD): A Space Assessment
A basic premise of User Experience (UX) is to empathize with your users. This assessment exercise encourages your staff to understand what users experience in your spaces and, as a bonus, identifes some immediate space usability issues as well.
Main Authors: | Hartman, Stephanie, Horowitz, Lisa R. |
---|---|
Format: | Book chapter |
Language: | en_US |
Published: |
ACRL
2018
|
Subjects: | |
Online Access: | http://hdl.handle.net/1721.1/116513 |
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