Robust Multiclass Queuing Theory for Wait Time Estimation in Resource Allocation Systems

In this paper, we study systems that allocate different types of scarce resources to heterogeneous allocatees based on predetermined priority rules-the U.S. deceased-donor kidney allocation system or the public housing program. We tackle the problem of estimating the wait time of an allocatee who po...

Full description

Bibliographic Details
Main Authors: Bandi, Chaithanya, Trichakis, Nikolaos, Vayanos, Phebe
Other Authors: Sloan School of Management
Format: Article
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2019
Online Access:http://hdl.handle.net/1721.1/120985
https://orcid.org/0000-0002-8324-9148