Capacity planning with demand uncertainty for outpatient clinics

In this study, we develop a capacity planning model to determine the required number of physicians for an outpatient system with patient reentry. First-visit (FV) patients are assumed to arrive randomly to the system. After their first appointment, the FV patient may require additional appointments,...

Full description

Bibliographic Details
Main Authors: Nguyen, Thu Ba T., Sivakumar, Appa Iyer, Graves, Stephen C.
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Elsevier BV 2019
Online Access:https://hdl.handle.net/1721.1/122356