Customer satisfaction--a competitive edge in the apparel industry

Thesis (M.S.)--Massachusetts Institute of Technology, Sloan School of Management, 1994.

Bibliographic Details
Main Authors:	Bossard, Laurent, Monod, Anne-Claire
Other Authors:	William Qualls.
Format:	Thesis
Language:	eng
Published:	Massachusetts Institute of Technology 2005
Subjects:	Sloan School of Management
Online Access:	http://hdl.handle.net/1721.1/12302

Internet

http://hdl.handle.net/1721.1/12302