The Promises and Pitfalls of 311 Data

Local governments operate 311 service request lines across the United States, and the publicly available data from these lines provide a continuously measured, geographically fine-grained, and non-self-reported measure of citizens’ interactions with government. It seems a promising measure of neighb...

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Bibliographic Details
Main Authors: White, Ariel R., Trump, Kris-Stella
Other Authors: Massachusetts Institute of Technology. Department of Political Science
Format: Article
Language:English
Published: SAGE Publications 2020
Online Access:https://hdl.handle.net/1721.1/128558