Antecedents and Outcomes of Designer Empathy: A Retrospective Interview Study
A growing body of research suggests that to uncover key needs and create successful designs, designers must holistically and empathically understand end-users. However, despite the existence of empathy frameworks and guides in design, little empirical work has investigated what influences and result...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
American Society of Mechanical Engineers (ASME)
2020
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| Online Access: | https://hdl.handle.net/1721.1/128838 |