Opportunities for Automating Email Processing: A Need-Finding Study
Email management consumes significant effort from senders and recipients. Some of this work might be automatable. We performed a mixed-methods need-finding study to learn: (i) what sort of automatic email handling users want, and (ii) what kinds of information and computation are needed to support t...
| Main Authors: | , , , |
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| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
Association for Computing Machinery (ACM)
2021
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| Online Access: | https://hdl.handle.net/1721.1/129464 |