Informational Challenges in Omnichannel Marketing: Remedies and Future Research

Omnichannel marketing is often viewed as the panacea for one-to-one marketing, but this strategic path is mired with obstacles. This article investigates three challenges in realizing the full potential of omnichannel marketing: (1) data access and integration, (2) marketing attribution, and (3) con...

Full description

Bibliographic Details
Main Authors: Cui, Tony Haitao, Ghose, Anindya, Halaburda, Hanna, Iyengar, Raghuram, Pauwels, Koen, Sriram, S., Tucker, Catherine Elizabeth, Venkataraman, Sriraman
Other Authors: Sloan School of Management
Format: Article
Published: SAGE Publications 2021
Online Access:https://hdl.handle.net/1721.1/130135