If Higher Pay Is Profitable, Why Is It So Rare? Modeling Competing Strategies in Mass Market Services

Several case studies suggest that firms targeting mass market services can align profitability with jobs offering a living wage, stable schedules, and engaging work. Yet, few do. To understand this puzzle, we draw on theories of firms as systems of interdependent choices. Building on a few cases, we...

पूर्ण विवरण

ग्रंथसूची विवरण
मुख्य लेखकों: Rahmandad, Hazhir, Ton, Zeynep
अन्य लेखक: Sloan School of Management
स्वरूप: लेख
भाषा:English
प्रकाशित: Institute for Operations Research and the Management Sciences (INFORMS) 2021
ऑनलाइन पहुंच:https://hdl.handle.net/1721.1/130419