Making the right moves--toward a social grammar of software support hot lines
Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1991.
| Main Author: | |
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| Other Authors: | |
| Format: | Thesis |
| Language: | eng |
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Massachusetts Institute of Technology
2005
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| Online Access: | http://hdl.handle.net/1721.1/13480 |
| _version_ | 1826215244694814720 |
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| author | Pentland, Brian T |
| author2 | John Van Maanen. |
| author_facet | John Van Maanen. Pentland, Brian T |
| author_sort | Pentland, Brian T |
| collection | MIT |
| description | Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1991. |
| first_indexed | 2024-09-23T16:20:02Z |
| format | Thesis |
| id | mit-1721.1/13480 |
| institution | Massachusetts Institute of Technology |
| language | eng |
| last_indexed | 2024-09-23T16:20:02Z |
| publishDate | 2005 |
| publisher | Massachusetts Institute of Technology |
| record_format | dspace |
| spelling | mit-1721.1/134802019-04-10T23:59:12Z Making the right moves--toward a social grammar of software support hot lines Pentland, Brian T John Van Maanen. Sloan School of Management Sloan School of Management Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1991. Includes bibliographical references (leaves 231-240). by Brian T. Pentland. Ph.D. 2005-09-21T22:43:45Z 2005-09-21T22:43:45Z 1991 1991 Thesis http://hdl.handle.net/1721.1/13480 25698296 eng M.I.T. theses are protected by copyright. They may be viewed from this source for any purpose, but reproduction or distribution in any format is prohibited without written permission. See provided URL for inquiries about permission. http://dspace.mit.edu/handle/1721.1/7582 240 leaves 19004390 bytes 19004149 bytes application/pdf application/pdf application/pdf Massachusetts Institute of Technology |
| spellingShingle | Sloan School of Management Pentland, Brian T Making the right moves--toward a social grammar of software support hot lines |
| title | Making the right moves--toward a social grammar of software support hot lines |
| title_full | Making the right moves--toward a social grammar of software support hot lines |
| title_fullStr | Making the right moves--toward a social grammar of software support hot lines |
| title_full_unstemmed | Making the right moves--toward a social grammar of software support hot lines |
| title_short | Making the right moves--toward a social grammar of software support hot lines |
| title_sort | making the right moves toward a social grammar of software support hot lines |
| topic | Sloan School of Management |
| url | http://hdl.handle.net/1721.1/13480 |
| work_keys_str_mv | AT pentlandbriant makingtherightmovestowardasocialgrammarofsoftwaresupporthotlines |