Making the right moves--toward a social grammar of software support hot lines

Making the right moves--toward a social grammar of software support hot lines

Thesis (Ph. D.)--Massachusetts Institute of Technology, Sloan School of Management, 1991.

Detalhes bibliográficos
Autor principal: Pentland, Brian T
Outros Autores: John Van Maanen.
Formato: Tese
Idioma:eng
Publicado em: Massachusetts Institute of Technology 2005
Assuntos:
Sloan School of Management
Acesso em linha:http://hdl.handle.net/1721.1/13480

Internet

http://hdl.handle.net/1721.1/13480

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