Designing linked journey maps to understand the complexities of the residential solar energy market

© 2019 A journey map is a visual representation of a process undertaken by a person, and is related to product use and human-centered design. Here, we introduce combined (linked) journey mapping techniques and use them to capture a complex system—residential solar panel purchase and installation—fro...

Πλήρης περιγραφή

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριοι συγγραφείς: Sinitskaya, Ekaterina, Gomez, Kelley J, Bao, Qifang, Yang, Maria C, MacDonald, Erin F
Άλλοι συγγραφείς: Massachusetts Institute of Technology. Department of Mechanical Engineering
Μορφή: Άρθρο
Γλώσσα:English
Έκδοση: Elsevier BV 2021
Διαθέσιμο Online:https://hdl.handle.net/1721.1/136400