Designing linked journey maps to understand the complexities of the residential solar energy market
© 2019 A journey map is a visual representation of a process undertaken by a person, and is related to product use and human-centered design. Here, we introduce combined (linked) journey mapping techniques and use them to capture a complex system—residential solar panel purchase and installation—fro...
| প্রধান লেখক: | , , , , |
|---|---|
| অন্যান্য লেখক: | |
| বিন্যাস: | প্রবন্ধ |
| ভাষা: | English |
| প্রকাশিত: |
Elsevier BV
2021
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| অনলাইন ব্যবহার করুন: | https://hdl.handle.net/1721.1/136400 |