Behavioral Operations: Past, Present, and Future

Copyright: © 2019 INFORMS Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was...

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Bibliographic Details
Main Authors: Donohue, Karen, Özer, Özalp, Zheng, Yanchong
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2021
Online Access:https://hdl.handle.net/1721.1/136436