Behavioral Operations: Past, Present, and Future
Copyright: © 2019 INFORMS Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was...
| Main Authors: | , , |
|---|---|
| Other Authors: | |
| Format: | Article |
| Language: | English |
| Published: |
Institute for Operations Research and the Management Sciences (INFORMS)
2021
|
| Online Access: | https://hdl.handle.net/1721.1/136436 |
| _version_ | 1811091043813163008 |
|---|---|
| author | Donohue, Karen Özer, Özalp Zheng, Yanchong |
| author2 | Sloan School of Management |
| author_facet | Sloan School of Management Donohue, Karen Özer, Özalp Zheng, Yanchong |
| author_sort | Donohue, Karen |
| collection | MIT |
| description | Copyright: © 2019 INFORMS Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was relatively small and dispersed. Manufacturing & Service Operations Management has played an integral role in the field’s development since then through its openness to new research questions and methodologies. In this article, we reflect on the research goals pursued in behavioral operations as well as the operational contexts explored. We also share thoughts on promising areas for future research. |
| first_indexed | 2024-09-23T14:56:13Z |
| format | Article |
| id | mit-1721.1/136436 |
| institution | Massachusetts Institute of Technology |
| language | English |
| last_indexed | 2024-09-23T14:56:13Z |
| publishDate | 2021 |
| publisher | Institute for Operations Research and the Management Sciences (INFORMS) |
| record_format | dspace |
| spelling | mit-1721.1/1364362023-02-24T19:18:39Z Behavioral Operations: Past, Present, and Future Donohue, Karen Özer, Özalp Zheng, Yanchong Sloan School of Management Copyright: © 2019 INFORMS Behavioral operations is now an established and fundamental research field dedicated to understanding how the behavior of managers, workers, and customers influences operational decisions and outcomes. Just 20 years ago, behavioral research within operations management was relatively small and dispersed. Manufacturing & Service Operations Management has played an integral role in the field’s development since then through its openness to new research questions and methodologies. In this article, we reflect on the research goals pursued in behavioral operations as well as the operational contexts explored. We also share thoughts on promising areas for future research. 2021-10-27T20:35:22Z 2021-10-27T20:35:22Z 2020 2021-04-09T16:39:30Z Article http://purl.org/eprint/type/JournalArticle https://hdl.handle.net/1721.1/136436 en 10.1287/MSOM.2019.0828 Manufacturing and Service Operations Management Creative Commons Attribution-Noncommercial-Share Alike http://creativecommons.org/licenses/by-nc-sa/4.0/ application/pdf Institute for Operations Research and the Management Sciences (INFORMS) SSRN |
| spellingShingle | Donohue, Karen Özer, Özalp Zheng, Yanchong Behavioral Operations: Past, Present, and Future |
| title | Behavioral Operations: Past, Present, and Future |
| title_full | Behavioral Operations: Past, Present, and Future |
| title_fullStr | Behavioral Operations: Past, Present, and Future |
| title_full_unstemmed | Behavioral Operations: Past, Present, and Future |
| title_short | Behavioral Operations: Past, Present, and Future |
| title_sort | behavioral operations past present and future |
| url | https://hdl.handle.net/1721.1/136436 |
| work_keys_str_mv | AT donohuekaren behavioraloperationspastpresentandfuture AT ozerozalp behavioraloperationspastpresentandfuture AT zhengyanchong behavioraloperationspastpresentandfuture |