Talking Shop: Worker Voice and Representation in the Digital Age
This dissertation analyzes how frontline worker interests can be both included and affected throughout the lifecycle of intelligent technologies (e.g., AI-enabled sensors, robotics, and analytics), with a particular focus on the role of third-party technology vendors. By drawing on a 31-month ethnog...
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Massachusetts Institute of Technology
2022
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| Online Access: | https://hdl.handle.net/1721.1/139387 https://orcid.org/0000-0002-7266-5920 |