The future of digital technologies in marketing: A conceptual framework and an overview

Abstract Digital technologies are key to achieving competitive advantage across marketing and retailing contexts. At the same time, marketing managers are confronted with a variety of challenges surrounding the strategic use of these technologies and the need to re-think their digital...

Full description

Bibliographic Details
Main Authors: Plangger, Kirk, Grewal, Dhruv, de Ruyter, Ko, Tucker, Catherine
Other Authors: Sloan School of Management
Format: Article
Language:English
Published: Springer US 2022
Online Access:https://hdl.handle.net/1721.1/146360