Terrible timing: The causes and consequences of problematic work schedules
In an attempt to mitigate uncertainty stemming from volatile customer demand while keeping labor costs low, organizations in a host of industries frequently adjust when work occurs without taking employee input into account. The practices they use to do so often produce problematic schedules, or uns...
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| Format: | Thesis |
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Massachusetts Institute of Technology
2023
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| Online Access: | https://hdl.handle.net/1721.1/147903 |