Show Me the Money: Contracts and Agents in the Service Level Agreement Markets

Delivering real-time services (Internet telephony, video conferencing, and streaming media as well as business-critical data applications) across the Internet requires end-to-end quality of service (QoS) guarantees, which requires a hierarchy of contracts. These standardized contracts may be refe...

Full description

Bibliographic Details
Main Authors: Lehr, William, McKnight, Lee
Language:en_US
Published: 2002
Subjects:
Online Access:http://hdl.handle.net/1721.1/1493