The Disruptive User - Internet Appliances and the Management of Complexity
Bringing networked computing to new users and new contexts entails a disruptive decrease in the level of user patience for complexity. This paper discusses the tensions involved in making devices as easy to use as traditional appliances, within the context of the open and rapidly changing Internet...
| Main Authors: | , , , |
|---|---|
| Language: | en_US |
| Published: |
2002
|
| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/1498 |