The Disruptive User - Internet Appliances and the Management of Complexity
Bringing networked computing to new users and new contexts entails a disruptive decrease in the level of user patience for complexity. This paper discusses the tensions involved in making devices as easy to use as traditional appliances, within the context of the open and rapidly changing Internet...
| Main Authors: | , , , |
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| Language: | en_US |
| Published: |
2002
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| Subjects: | |
| Online Access: | http://hdl.handle.net/1721.1/1498 |
| _version_ | 1811072700952608768 |
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| author | Gillett, Sharon Lehr, William Wroclawski, John Clark, David |
| author_facet | Gillett, Sharon Lehr, William Wroclawski, John Clark, David |
| author_sort | Gillett, Sharon |
| collection | MIT |
| description | Bringing networked computing to new users and new contexts entails a disruptive decrease in the level of user patience for
complexity. This paper discusses the tensions involved in making devices as easy to use as traditional appliances, within the
context of the open and rapidly changing Internet. It distinguishes class 1 appliances, whose function is fixed by the manufacturer,
from class 2 appliance, whose functionality is determined by an associated service provider, and posits a third class
of appliance that would achieve true ease of use by leaving control with the user while simultaneously automating much of
the complexity associated with that control. |
| first_indexed | 2024-09-23T09:10:28Z |
| id | mit-1721.1/1498 |
| institution | Massachusetts Institute of Technology |
| language | en_US |
| last_indexed | 2024-09-23T09:10:28Z |
| publishDate | 2002 |
| record_format | dspace |
| spelling | mit-1721.1/14982019-04-10T10:36:47Z The Disruptive User - Internet Appliances and the Management of Complexity Gillett, Sharon Lehr, William Wroclawski, John Clark, David networked computing disruptive user complexity Internet appliances management new users Bringing networked computing to new users and new contexts entails a disruptive decrease in the level of user patience for complexity. This paper discusses the tensions involved in making devices as easy to use as traditional appliances, within the context of the open and rapidly changing Internet. It distinguishes class 1 appliances, whose function is fixed by the manufacturer, from class 2 appliance, whose functionality is determined by an associated service provider, and posits a third class of appliance that would achieve true ease of use by leaving control with the user while simultaneously automating much of the complexity associated with that control. 2002-07-22T16:14:09Z 2002-07-22T16:14:09Z 2001-10 http://hdl.handle.net/1721.1/1498 en_US 245108 bytes application/pdf application/pdf |
| spellingShingle | networked computing disruptive user complexity Internet appliances management new users Gillett, Sharon Lehr, William Wroclawski, John Clark, David The Disruptive User - Internet Appliances and the Management of Complexity |
| title | The Disruptive User - Internet Appliances and the Management of Complexity |
| title_full | The Disruptive User - Internet Appliances and the Management of Complexity |
| title_fullStr | The Disruptive User - Internet Appliances and the Management of Complexity |
| title_full_unstemmed | The Disruptive User - Internet Appliances and the Management of Complexity |
| title_short | The Disruptive User - Internet Appliances and the Management of Complexity |
| title_sort | disruptive user internet appliances and the management of complexity |
| topic | networked computing disruptive user complexity Internet appliances management new users |
| url | http://hdl.handle.net/1721.1/1498 |
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