What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles

Explanations in automated vehicles help passengers understand the vehicle’s state and capabilities, leading to increased trust in the technology. Specifically, for passengers of SAE Level 4 and 5 vehicles who are not engaged in the driving process, the enhanced sense of control provided by...

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Main Authors: Kim, Gwangbin, Yeo, Dohyeon, Jo, Taewoo, Rus, Daniela, Kim, SeungJun
Other Authors: Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science
Format: Article
Language:English
Published: ACM 2023
Online Access:https://hdl.handle.net/1721.1/152332
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author Kim, Gwangbin
Yeo, Dohyeon
Jo, Taewoo
Rus, Daniela
Kim, SeungJun
author2 Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science
author_facet Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science
Kim, Gwangbin
Yeo, Dohyeon
Jo, Taewoo
Rus, Daniela
Kim, SeungJun
author_sort Kim, Gwangbin
collection MIT
description Explanations in automated vehicles help passengers understand the vehicle’s state and capabilities, leading to increased trust in the technology. Specifically, for passengers of SAE Level 4 and 5 vehicles who are not engaged in the driving process, the enhanced sense of control provided by explanations reduces potential anxieties, enabling them to fully leverage the benefits of automation. To construct explanations that enhance trust and situational awareness without disturbing passengers, we suggest testing with people who ultimately employ such explanations, ideally under real-world driving conditions. In this study, we examined the impact of various visual explanation types (perception, attention, perception+attention) and timing mechanisms (constantly provided or only under risky scenarios) on passenger experience under naturalistic driving scenarios using actual vehicles with mixed-reality support. Our findings indicate that visualizing the vehicle’s perception state improves the perceived usability, trust, safety, and situational awareness without adding cognitive burden, even without explaining the underlying causes. We also demonstrate that the traffic risk probability could be used to control the timing of an explanation delivery, particularly when passengers are overwhelmed with information. Our study’s on-road evaluation method offers a safe and reliable testing environment and can be easily customized for other AI models and explanation modalities.
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spelling mit-1721.1/1523322024-01-23T18:23:42Z What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles Kim, Gwangbin Yeo, Dohyeon Jo, Taewoo Rus, Daniela Kim, SeungJun Massachusetts Institute of Technology. Department of Electrical Engineering and Computer Science Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory Explanations in automated vehicles help passengers understand the vehicle’s state and capabilities, leading to increased trust in the technology. Specifically, for passengers of SAE Level 4 and 5 vehicles who are not engaged in the driving process, the enhanced sense of control provided by explanations reduces potential anxieties, enabling them to fully leverage the benefits of automation. To construct explanations that enhance trust and situational awareness without disturbing passengers, we suggest testing with people who ultimately employ such explanations, ideally under real-world driving conditions. In this study, we examined the impact of various visual explanation types (perception, attention, perception+attention) and timing mechanisms (constantly provided or only under risky scenarios) on passenger experience under naturalistic driving scenarios using actual vehicles with mixed-reality support. Our findings indicate that visualizing the vehicle’s perception state improves the perceived usability, trust, safety, and situational awareness without adding cognitive burden, even without explaining the underlying causes. We also demonstrate that the traffic risk probability could be used to control the timing of an explanation delivery, particularly when passengers are overwhelmed with information. Our study’s on-road evaluation method offers a safe and reliable testing environment and can be easily customized for other AI models and explanation modalities. 2023-10-03T15:05:42Z 2023-10-03T15:05:42Z 2023-09-27 2023-10-01T07:49:17Z Article http://purl.org/eprint/type/JournalArticle 2474-9567 https://hdl.handle.net/1721.1/152332 Kim, Gwangbin, Yeo, Dohyeon, Jo, Taewoo, Rus, Daniela and Kim, SeungJun. 2023. "What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles." Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies, 7 (3). PUBLISHER_CC en https://doi.org/10.1145/3610886 Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies Article is made available in accordance with the publisher's policy and may be subject to US copyright law. Please refer to the publisher's site for terms of use. The author(s) application/pdf ACM Association for Computing Machinery
spellingShingle Kim, Gwangbin
Yeo, Dohyeon
Jo, Taewoo
Rus, Daniela
Kim, SeungJun
What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title_full What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title_fullStr What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title_full_unstemmed What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title_short What and When to Explain? On-road Evaluation of Explanations in Highly Automated Vehicles
title_sort what and when to explain on road evaluation of explanations in highly automated vehicles
url https://hdl.handle.net/1721.1/152332
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