A Holistic View of AI-driven Network Incident Management

A Holistic View of AI-driven Network Incident Management

We discuss the potential improvement large language models (LLM) can provide in incident management and how they can overhaul the ways operators conduct incident management today. We propose a holistic framework for building an AI helper for incident management and discuss the several avenues of fut...

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Bibliographic Details
Main Authors: Hamadanian, Pouya, Arzani, Behnaz, Fouladi, Sadjad, Kakarla, Siva Kesava Reddy, Fonseca, Rodrigo, Billor, Denizcan, Cheema, Ahmad, Nkposong, Edet, Chandra, Ranveer
Other Authors: Massachusetts Institute of Technology. Computer Science and Artificial Intelligence Laboratory
Format: Article
Language:English
Published: ACM|The 22nd ACM Workshop on Hot Topics in Networks 2023
Online Access:https://hdl.handle.net/1721.1/153154

Internet

https://hdl.handle.net/1721.1/153154

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