A Study on Leveraging Generative Artificial Intelligence and Text Clustering to Support Vendors
This research is an initiative to discover how generative artificial intelligence (AI) tools can improve Amazon Last Mile’s feedback systems to enhance the Delivery Service Partner experience. Our specific focus is on the effectiveness of clustering algorithms like DBSCAN and K-Means for grouping t...
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Massachusetts Institute of Technology
2024
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| Online Access: | https://hdl.handle.net/1721.1/155619 |