Notes on Complaint Handling for Managers

Note: This document was compiled for the MIT Sloan Negotiation and Conflict Management course 15.667 in 2002.

Bibliographic Details
Main Author:	Rowe, Mary
Format:	Learning Object
Language:	en_US
Published:	MIT Sloan School of Management website 2024
Subjects:	complaint handling, complaint handlng for managers
Online Access:	https://hdl.handle.net/1721.1/156398

Internet

https://hdl.handle.net/1721.1/156398