User satisfaction and service quality improvement priority of bus rapid transit in Belo Horizonte, Brazil
The implementation of Bus Rapid Transit (BRT) is intended to provide higher-quality services and significantly improve rider satisfaction. Previous studies have investigated rider satisfaction and its determinants to improve BRT services as well as the comparison between BRT and conventional bus/rai...
| Main Authors: | , , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Elsevier BV
2024
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| Online Access: | https://hdl.handle.net/1721.1/156461 |